ABOUT US

At KAPAS Consultancy Limited, we help local authorities get the best out of their back office systems. With over forty years’ experience in Planning and Building Control, we understand how local government works and how the Salesforce platform can be tailored to support it.

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We specialise in three key areas:

• Implementation & Configuration – setting up Arcus to match your local processes, providing user training, and ensuring a smooth Go-Live.

• Enhancement & Outputs – improving templates, reports, and dashboards so you get clear insights and professional, automated communication.

• Automation & Continuous Improvement – designing smart Flows and forms that save time, reduce manual work, and simplify complex processes.

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After Go-Live, we continue to support clients with troubleshooting, feature enhancements, further automation, and staff training.

Our mix of public-sector insight and Salesforce expertise means we can bridge the gap between service delivery and technology—helping your teams work smarter and deliver better outcomes for residents.